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Century Link Complaint - Cancelling Services - CenturyLink internet services
Century Link Complaint

Century Link Complaint

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Cancelling Services - CenturyLink internet services


It's been almost a month of dealing with CenturyLink services. First they don't offer much for my area. I finally was able to purchase a plan, but it took forever to contact someone via phone or their online chat. Most of the time, people had to transfer me around. I also found way too many phone numbers to call which may be part of the problem. I finally got my router and had trouble setting it up. Had to call again, and finally got it working. Then realized the speed was too slow and called again to find out the 1Mbps was the fastest speed available for my area. After 3 weeks of dealing with Century Link and finding out I am stuck with a slow speed, I've decided to switch to Midco. I will say that the people at customer support when I finally was able to get ahold of someone were very nice and tried to be helpful. It is the lack of availability and options for my area (Sioux Falls) that drove me away from CenturyLink.


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