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Century Link Complaint - CenturyLink charges 200.00 Cancellation fee even though you have moved out of service area.
Century Link Complaint

Century Link Complaint

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CenturyLink charges 200.00 Cancellation fee even though you have moved out of service area.


I have moved out of CenturyLinks service area and when I emailed them to request the service be cancelled I received a reply that I cannot cancel via email. So I called them only to be told that I am going to be billed a $200.00 cancellation fee. I explained that I have already checked to see if they have service in my new location only to find out that service is not provided in my new area. Other companies waive this fee if they do not provide service in your area, NOT CenturyLink !! Told them to bill me. After all what choice do I have other than not to pay ....more on the ole credit report. :(
Other than this the actual Internet service that was provided was good. Router was received quickly, signal was good the majority of the time.


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