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Century Link Complaint - Charged for services I did not have
Century Link Complaint

Century Link Complaint

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Charged for services I did not have


By far the worse experience I've ever had. When I initially signed up for century link internet services I made it clear to the representative that I only wanted internet services which he stated would be in the neighborhood of $60-70 per month. I get my first bill a month later which was $212. I check the details of the statement and see I was charged for home phone services (I don't even own a home phone). Spoke to at least 5 incompetent representatives over the course of 3 months who assured me that they removed the home phone services (each month I was still charged for home phone services). I eventually canceled my services with them and was supposed to be reimbursed $50 in the form of a check. Somehow that ended up actually being only $4. I will never use their services again.


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