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Century Link Complaint - Watch out if you rent your modem!
Century Link Complaint

Century Link Complaint

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Watch out if you rent your modem!


I received a bill from collections for 108 dollars.I called c link and they said they didn't receive the modem in 30 days;and although they received it;I now own it and I owe the money.If I own it;why is it in their possession?I always return equipment promptly;so it must be the warehouse is as bad as their tech.dept.When i signed up for 7.0 service they said ok.When an engineer decided they were too full;they cancelled w/o notifying me.I said I will take slower service;the install was done;oops hooked up the wrong line;see ya next week.It then ran;until it rained.New line installed underground;oops forgot to hook it up outside.When the price went higher than a fast service provider;I bailed out ,Bitter company?


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