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Century Link Complaint - unexplained bill now in colections
Century Link Complaint

Century Link Complaint

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unexplained bill now in colections


I have not had century link for 9 months as far as I was aware I was all paid up on my bill under not contractual obligation at the time of my service termination. Then a few weeks ago I received a notice from a collection company stating I owed century link 75.43. I have spent an hour and a half today on the phone 10 minutes of that was talking to someone the rest listening to music cut in and out between a very loud and abrasive buzz. All I want is to ask what the charge is for before it tarnished my credit score all that happened was I would talk with someone who could give me no answers then transfer me to another department where I would get cut off as soon as someone would answer the phone there was no resolution and no answers is illegal for them to not explain what I'm being charged for? This was by far the worst customer service I have ever received in my life.


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